Add or Reconnect a Video Doorbell (2024)

Prefer a Video?

In this clip, we’ll show you how to use the Video Doorbell in the Virtual Keypad App.

Add a Video Doorbell (Model V-4061DB)

V-4061DB Installation Guide

Add or Reconnect a Video Doorbell (1)

WARNING: The V-4061DB is not compatible with digital chimes. During installation, complete the steps in the installation guide before starting any of the following steps.

Video doorbells require a 2.4 GHz Wi-Fi signal.

  1. Ensure that you know the Wi-Fi SSID and password that you wish to connect the doorbell to.

  2. Go to the Doorbell tab.

  3. TaptheEdit icon, then tapSet Up Doorbell.

  4. With the doorbell’s faceplate removed, tap Scan Doorbell. Hold your device 2 to 4 inches from the front of the doorbell to let your device scan the QR code.

  5. Tap Configure Wi-Fi.

  6. Select your Wi-Fi network, enter your password, then tap Continue.

  7. Use your device to connect to the doorbell’s Wi-Fi network:

    1. Android: Virtual Keypad will attempt to automatically connect to the doorbell’s Wi-Fi network and configure the Wi-Fi information for you. This may take a few seconds.

    2. iOS: Copy the doorbell’s password. Open the Wi-Fi settings on your device. The doorbell will transmit an SSID for your phone to use that will be named HAP_ followed by the doorbell’s serial number. Select the doorbell’s SSID, then paste the doorbell’s password.

  8. Tap Continue. When pairing is successful, the doorbell announces that it is connected to Wi-Fi.

  9. When the configuration screen opens, give your doorbell a name.

  10. Select the type of chime the doorbell is using:

    1. If installing the video doorbell with a standard 16 V to 24 V mechanical doorbell chime, select Mechanical Chime.

    2. If installing the video doorbell with a 16 V to 24 V plug in transformer, ensure the included fuse is installed, then select No Chime.

  11. Tap Finish so Virtual Keypad can finish configuration.

When installation is successful, the doorbell automatically opens a live view window on your device. From the live view, you can arm your system, disarm your system, or activate a favorite. You can also download clips from your doorbell onto your device.

Reconnect the V-4061DB

Reconnect the V-4061DB

If you change your network SSID or password, you’ll need to remove, reboot, and reconnect your video doorbell in the Virtual Keypad app. To re-add a doorbell to your system, complete the following steps:

  1. Go to the Doorbell tab.

  2. TaptheEdit icon, then tapDelete.

  3. TaptheDelete icon of the doorbell that you want to delete.

  4. Tap OK to delete the doorbell.

  5. Remove the cover from the video doorbell.

  6. Hold the reset button for 25 seconds or until the doorbell states “Doorbell is rebooting”.

  7. After rebooting, the doorbell’s LED will flash blue, indicating that it is ready to be reconnected. Follow the instructions to add your doorbell.

Add a Video Doorbell (Model V-4060DB)

V-4060DB Installation Guide

Video doorbells require a 2.4 GHz Wi-Fi signal. Ensure that your phone is connected to the same Wi-Fi network that the video doorbell will use. This allows the doorbell to automatically inherit your Wi-Fi network during configuration.

After powering up, the doorbell announces that it is ready to be configured. If no action is taken within three minutes, reset the doorbell by pressing and holding the RESET button for 5 seconds. The doorbell announces when the reset sequence is complete.

  1. Go to the Doorbell tab.

  2. TaptheEdit icon.

  3. Tap Set Up Doorbell.

  4. With the faceplate removed, hold your device 2 to 4 inches from the front of the doorbell and scan the QR code. The doorbell sounds when it is synced. If the device won’t read the QR code, try scanning the code again or enter the Serial Number and Verification Code from the front of the doorbell manually.

  5. Tap Configure Wi-Fi.

  6. When prompted, enter the passphrase for your Wi-Fi network. Tap Continue.

  7. A QR code appears on your device screen. Hold the QR code in front of the doorbell. Suggested scanning distance is 2-4 inches. When connection is successful, the doorbell states: “Wi-Fi is connected. Doorbell is registered.”

  8. Give your doorbell a name and tap Finish.

When installation is successful, the doorbell automatically opens a live view window on your device. From the live view, you can arm your system, disarm your system, or activate a favorite. You can also download clips from your doorbell onto your device.

Reconnect the V-4060DB

If you change your network SSID or password, you’ll need to remove, reboot, and reconnect your video doorbell in the Virtual Keypad app. To re-add a doorbell to your system, complete the following steps:

  1. Go to the Doorbell tab.

  2. TaptheEdit icon, then tapDelete.

  3. TaptheDelete icon of the doorbell that you want to delete.

  4. Tap OK to delete the doorbell.

  5. Remove the cover from the video doorbell.

  6. Hold the reset button for 25 seconds or until the doorbell states “Doorbell is rebooting”.

  7. Follow the instructions to add your doorbell.

Add or Reconnect a Video Doorbell (2024)

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