Reviews
4.8 of 5 stars
192 Ratings, 37 Reviews19237
The Patient Satisfaction Rating is derived from patient surveys based on the likelihood to recommend this provider’s office.
Trust Provider with Care
Average provider Trust Provider with Care rating 4.8 out of 5 stars4.8
Likely to Recommend
Average provider Likely to Recommend rating 4.9 out of 5 stars4.9
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5 out of 5 stars5 of 5 stars
Reviewed on 7/26/2024
Dr. Alexander is the Best!
5 out of 5 stars5 of 5 stars
Reviewed on 7/16/2024
Dr Nate and the whole team including the front desk staff were wonderful. Even though they have a lot of patients to see each day I felt like my daughter was their only patient that day. They took their time to make sure I understood everything that was being said. They worked hard to make my daughter feel at ease and took things at a comfortable speed for her. An initial visit can be very nerve wrecking not knowing what to expect or wondering if you will be heard. Not only were we heard, but I felt we were genuinely cared for. We left there with a clear plan and understanding of what is going to be needed to help my daughter. I know my daughter is going to be in good hands moving forward.
4 out of 5 stars4 of 5 stars
Reviewed on 7/16/2024
I am very happy with the care provided by the doctor and his department. His team is excellent. I can't say anything negative about their work; they did an excellent job, and I recommend them 100%. The only issue I have is with the long wait times to get an appointment, but aside from that, the staff is excellent, and the doctor is outstanding.
5 out of 5 stars5 of 5 stars
Reviewed on 7/9/2024
Best pediatric ENT in the upstate Dr. Alexander has been treating my son for over 10 years.
5 out of 5 stars5 of 5 stars
Reviewed on 7/2/2024
Dr Alexander was both personable and professional!
5 out of 5 stars5 of 5 stars
Reviewed on 6/20/2024
Very thankful for Dr. Alexander's care! It was extremely difficult to get a hold of anyone in the office to schedule an appointment. The phone just rang off the hook and then eventually sent me to voicemail which was never returned. I ended up calling the nurse extension and she scheduled my appointment. I see other pediatric specialists in the Prisma network and have had the same problem multiple times. Also, our appointment was moved due to a scheduling error and my husband waited close to an hour after our scheduled appointment time to see the doctor and spent over 2 hours at the office. I understand delays happen and some things are out of everyone's control but it can be frustrating when we are even told to arrive 15 minutes early to then wait a really long time with a toddler.
5 out of 5 stars5 of 5 stars
Reviewed on 6/3/2024
I have a great respect for Dr. Nathan Alexander. On the day of my child's surgery he asked if we could pray together before he performed her procedure, I have never had a doctor share a prayer with a family ever. I absolutely love Dr. Alexander for life ?
5 out of 5 stars5 of 5 stars
Reviewed on 5/24/2024
Dr. Alexander was awesome. He was respectful, informative, and we did not have to wait long to see him.
5 out of 5 stars5 of 5 stars
Reviewed on 5/6/2024
They are always kind . Helpful with information, has patience with my son that has special needs.
5 out of 5 stars5 of 5 stars
Reviewed on 5/6/2024
Dr. Alexander is amazing. He treated us well. He's treated three or four of our children. We can't say enough good things. He's the best.
5 out of 5 stars5 of 5 stars
Reviewed on 4/26/2024
I am grateful for the attention they give us
5 out of 5 stars5 of 5 stars
Reviewed on 4/22/2024
Dr. Alexander is the best.
5 out of 5 stars5 of 5 stars
Reviewed on 4/9/2024
Exception care and knowledge by Dr Alexander, happy he is back with Prisma - do what you need to to keep him and his team there
5 out of 5 stars5 of 5 stars
Reviewed on 4/9/2024
Dr. Alexander was very knowledgeable. He had great bedside manner. He explained things very well for my husband and I, and we had a great experience with Dr. Alexander, and we would recommend him to anyone.
5 out of 5 stars5 of 5 stars
Reviewed on 4/4/2024
Dr. Alexander and his staff were wonderful.
5 out of 5 stars5 of 5 stars
Reviewed on 4/4/2024
So thankful for the wonderful ENT care our children always receive from Dr Alexander and his team!
5 out of 5 stars5 of 5 stars
Reviewed on 3/7/2024
Dr. Alexander is the absolute best pediatric ENT!
5 out of 5 stars5 of 5 stars
Reviewed on 3/4/2024
Hopefully there is no over booking so the wait time is less than an hour
4 out of 5 stars4 of 5 stars
Reviewed on 2/26/2024
Again never got my mychart code to activate for my child .... still have not heard. From them to schedule ultrasound
5 out of 5 stars5 of 5 stars
Reviewed on 2/26/2024
Dr. Alexander was very thorough and kind. He had a great bed side manner and made my daughter feel at ease.
5 out of 5 stars5 of 5 stars
Reviewed on 2/13/2024
Will follow Dr Alexander to the ends of earth! He is a Godly man that listens to his patients
4 out of 5 stars4 of 5 stars
Reviewed on 2/6/2024
We are always very pleased with Dr. Alexander and his care. So we plan to continue bringing our son and being treated by Dr. Alexander. We trust fully in him and really like his approach. So thank you so much. We appreciate you.
5 out of 5 stars5 of 5 stars
Reviewed on 2/5/2024
From the nurse, to the PA, and Dr. Alexander were all great! Everyone was patient and attentive to our concerns. They listened and we left with confidence that our son's issues would be addressed with the best appropriate plan of care. Please give Dr. Alexander and his entire team a shout out!
5 out of 5 stars5 of 5 stars
Reviewed on 2/1/2024
It would be helpful to have more than one person doing check-in. There were numerous people waiting in line to check-in.
5 out of 5 stars5 of 5 stars
Reviewed on 1/29/2024
Dr Alexander is the best children's doctor I have ever known. Very caring.
5 out of 5 stars5 of 5 stars
Reviewed on 1/16/2024
All the staff was great and knowledgeable and the provider listened to me so well and eased all my concerns
5 out of 5 stars5 of 5 stars
Reviewed on 12/18/2023
Always a great experience going to Dr. Alexander's office.
5 out of 5 stars5 of 5 stars
Reviewed on 12/12/2023
We were told to be there 30 minutes early which was entirely too early. We waited for about 45 minutes before getting called back. Otherwise everything was great.
5 out of 5 stars5 of 5 stars
Reviewed on 12/12/2023
Dr. Alexander is always great and he always gives me great information. However, the people that answer the phone are the most rudest people ever and they never answer the phone. You have the call four to five times before somebody even answers and they just don't want to listen to what a parent has to say. And I feel like they need to because they don't know what's going on. We just didn't have a very great experience with them pretty much ever.
5 out of 5 stars5 of 5 stars
Reviewed on 12/7/2023
Good experience but running very late. I arrived at 2:45 and we were not seen until 3:30 apt was at 3.
5 out of 5 stars5 of 5 stars
Reviewed on 12/5/2023
Great staff- glad they are back with Prisma!
5 out of 5 stars5 of 5 stars
Reviewed on 11/14/2023
Dr. Nathan Alexander and the staff at Prisma Health were all wonderful, nice and caring. I can't thank you all enough for being such great individuals!
5 out of 5 stars5 of 5 stars
Reviewed on 11/7/2023
We waited 30 minutes before Dr. Alexander came in to see us, but we would wait however long is needed to see him. He is one of the best doctors and takes such great care of our son.
5 out of 5 stars5 of 5 stars
Reviewed on 11/6/2023
I am happy Dr Alexander has returned to Prisma. We will continue to follow him as our provider due to his compassion and knowledge for peds ENT issues.
5 out of 5 stars5 of 5 stars
Reviewed on 11/2/2023
It did take awhile to be called back. Her appointment was at 3 pm and it was a few minutes before 3:30 before we were called back.
5 out of 5 stars5 of 5 stars
Reviewed on 10/17/2023
Dr. Alexander is one of a kind. Takes his times, listens and cares.
5 out of 5 stars5 of 5 stars
Reviewed on 9/19/2023
Provider, medical assistant, & office staff were excellent.