Reviews
4.7 of 5 stars
228 Ratings, 45 Reviews22845
The Patient Satisfaction Rating is derived from patient surveys based on the likelihood to recommend this provider’s office.
Trust Provider with Care
Average provider Trust Provider with Care rating 4.7 out of 5 stars4.7
Likely to Recommend
Average provider Likely to Recommend rating 4.7 out of 5 stars4.7
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5 out of 5 stars5 of 5 stars
Reviewed on 7/31/2024
Thank you, for treating me.
5 out of 5 stars5 of 5 stars
Reviewed on 6/27/2024
Dr. Rangel and his nurse were great. Patient, considerate, very caring and knowledgeable. Super experience, as usual!
5 out of 5 stars5 of 5 stars
Reviewed on 6/27/2024
Again, the wait time to be seen was ridiculous. However, the provider was extremely kind and apologetic about the wait and took great care of our son.
5 out of 5 stars5 of 5 stars
Reviewed on 6/27/2024
Dr. Rangel was an amazing doctor. My son had been all over the place for almost two years trying to get help. And we walked in Dr. Rangel's office and less than 10 minutes he said, I am going to help your son. And it wasn't no time later and he had done surgery on him and helped him. And he was a true blessing to me, definitely to my son and to my family. I'm very grateful for him. He's super sweet and very thorough. He's an amazing doctor.
5 out of 5 stars5 of 5 stars
Reviewed on 6/26/2024
All good, good attention and clarifying answers.
5 out of 5 stars5 of 5 stars
Reviewed on 6/12/2024
Everything is very good, all the staff are nice
5 out of 5 stars5 of 5 stars
Reviewed on 6/6/2024
This practice is excellent and understanding about the care plan for my child. I give 10 stars to this facility.
5 out of 5 stars5 of 5 stars
Reviewed on 6/6/2024
I am very grateful to all the staff and the doctor who treated my son.
5 out of 5 stars5 of 5 stars
Reviewed on 6/5/2024
We left feeling relieved that our baby was doing better.
5 out of 5 stars5 of 5 stars
Reviewed on 5/30/2024
So, it seems like all the doctors that I have at Prisma, it just takes so long to get an appointment and it's dragging out the health care that I need and my treatment that I need. And it takes weeks between doctors and I got to see this doctor and that doctor. And the treatment was already provided once and then cut off and then back to the doctors. I don't understand why everything seemed to be drug out and all this extra when the medicine was working and just not provided to me long enough, the treatment. So, anyway, the scheduling of appointments takes way too long to get an appointment, to get in to see someone. That's the main thing.
5 out of 5 stars5 of 5 stars
Reviewed on 5/29/2024
Everything was nice very welcoming. My child had a blast on the road rug in the waiting room.
4 out of 5 stars4 of 5 stars
Reviewed on 5/29/2024
The wait time was extreme. Yes, they apologized profusely, but I think calling patients to let them know to come later would have been a better experience. It's a lot to ask a toddler to wait over an hour in a waiting room with no entertainment - not even a children's magazine/book. Had I known they were so backed up, I would have come prepared. In addition, it threw off our whole evening routine.
5 out of 5 stars5 of 5 stars
Reviewed on 5/8/2024
Dr Rangel is amazing. I'm fortunate to have been treated by him.
5 out of 5 stars5 of 5 stars
Reviewed on 5/1/2024
Dr. Rangel is the most attentive, knowledgeable, and caring provider I have been to in a very long time. It's refreshing to know that my provider not only knows of my physical issues and procedures, he also knows me as a person. I feel he genuinely cares about me as a human, not just a patient or MRN.
5 out of 5 stars5 of 5 stars
Reviewed on 4/24/2024
It is good care and they make sure that you understand everything the doctor says.
5 out of 5 stars5 of 5 stars
Reviewed on 4/23/2024
It was very good.
4 out of 5 stars4 of 5 stars
Reviewed on 4/18/2024
The physician was excellent. I look forward to seeing him again. However, his front desk staff was extremely rude. The exiting staff member wouldn't even look, didn't greet. I don't know how she has a job with you. And his nurse that does the initial introduction in the room, her behavior was so poor I actually contemplated walking out and leaving. But I had waited several months to be able to see an ENT that I needed to be seen. If it wasn't for him, I would not be returning. He's an excellent doctor. So hopefully on the next visit, when I return in three months, things will go better. I'll give you feedback on that visit as well. So his staff definitely needs some customer service skill training.
5 out of 5 stars5 of 5 stars
Reviewed on 4/10/2024
Dr and staff very courteous
5 out of 5 stars5 of 5 stars
Reviewed on 4/10/2024
Dr. Rangel has been wonderful. He removed a tumor from my frontal sinus and everything went smoothly. He is patient and kind and I couldn't be happier with my treatment.
5 out of 5 stars5 of 5 stars
Reviewed on 4/4/2024
Grateful for the attention of all the staff and especially the attention of Dr. Rangel, his charisma, knowledge, experience and security transmits confidence in us as parents that everything will be fine with our son.
5 out of 5 stars5 of 5 stars
Reviewed on 3/26/2024
I really like Dr. Rangel! He was very attentive and listened to my concerns. He did not just go by the normal CT scan results and examined my nose and back of my throat. He explained that I have very small sinuses which did not show on the CT scan, which explained why I have so much trouble with my sinuses. I am extremely happy to have Dr. Rangel as my ENT doctor.
5 out of 5 stars5 of 5 stars
Reviewed on 3/21/2024
Both doctor and nurse were pleasant and took their time with me. I felt like they listened to me and did not rush to get on with their schedule. They answered my questions and made sure I was comfortable with the next steps of treatment. Thank you.
5 out of 5 stars5 of 5 stars
Reviewed on 3/7/2024
All very well
5 out of 5 stars5 of 5 stars
Reviewed on 3/6/2024
Very nice staff
5 out of 5 stars5 of 5 stars
Reviewed on 2/27/2024
I really wish hearing aids were a part of the service. Now I have to go somewhere else to get the devices. Very inconvenient for someone my age. Should have been there where the test was.
5 out of 5 stars5 of 5 stars
Reviewed on 2/27/2024
Everyone is so nice and very friendly. The Dr is caring about his patients.
5 out of 5 stars5 of 5 stars
Reviewed on 2/22/2024
The doctor and staff were very friendly and helpful. Answered all of the questions and concerns that I had.
5 out of 5 stars5 of 5 stars
Reviewed on 2/14/2024
Doctor was fantastic and staff was fantastic
5 out of 5 stars5 of 5 stars
Reviewed on 2/14/2024
Dr. Rangel is great to work with. He's an extremely knowledgeable man who cares about his patients and listens very well and is flexible. Also, his staff got me in on an extra appointment which i requested (at the last moment). I love working with him
5 out of 5 stars5 of 5 stars
Reviewed on 1/25/2024
Dr Rangel was very friendly and personable.
5 out of 5 stars5 of 5 stars
Reviewed on 1/24/2024
The reset ice was excellent. Though the wait was 1 hour. It would be great to know how far down the line I am when waiting to be seen. I don't mind waiting. It's just the not knowing.
5 out of 5 stars5 of 5 stars
Reviewed on 1/24/2024
Provider instilled a sense of confidence was very helpful.
4 out of 5 stars4 of 5 stars
Reviewed on 1/17/2024
The provider himself was very professional and very helpful. The appointment was at 3.30.
5 out of 5 stars5 of 5 stars
Reviewed on 1/3/2024
Welcoming staff, calm and clean environment. Both visits were positive experiences.
5 out of 5 stars5 of 5 stars
Reviewed on 12/27/2023
Great
5 out of 5 stars5 of 5 stars
Reviewed on 12/20/2023
Dr. Rangel was outstanding!
5 out of 5 stars5 of 5 stars
Reviewed on 11/22/2023
reaching staff by phone was difficult. Leaving voicemails extends the time for answers beyond what is reasonable.
5 out of 5 stars5 of 5 stars
Reviewed on 11/2/2023
I'm alive because of these wonderful people.
5 out of 5 stars5 of 5 stars
Reviewed on 11/1/2023
The appointment with Dr Rangel was fantastic. He gave me the follow up medical treatment needed, patiently answered my questions in plain English, and made sure I had a clear understanding of next steps. It was a great experience.
5 out of 5 stars5 of 5 stars
Reviewed on 10/19/2023
Would recommend anyone great care
5 out of 5 stars5 of 5 stars
Reviewed on 10/18/2023
I appreciate prisma and all their workers they've been great with my kids and myself.
5 out of 5 stars5 of 5 stars
Reviewed on 10/11/2023
Very good
5 out of 5 stars5 of 5 stars
Reviewed on 9/26/2023
So thankful for this practice in our area
5 out of 5 stars5 of 5 stars
Reviewed on 9/26/2023
I only wish that the doctor would be there all the time instead of once a month. Not having a permanent doctor makes appointments to see the same doctor tough.
5 out of 5 stars5 of 5 stars
Reviewed on 9/21/2023
Nothing they did their Best and I thank them for all they do .